Privacy Policy

1. Introduction

Welcome to DriveGo, accessible at https://www.drivego.in. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data while providing our Driver, Cab, and Parcel booking services.

2. Consent

By using our website, you agree to the terms outlined in this Privacy Policy.

3. Information We Collect

• Personal Information: Name, phone number, email address, and address.
• Booking Details: Pickup and drop locations, date, time, and trip preferences.
• Payment Information: Transaction details (we do not store card or banking data).
• Technical Information: IP address, browser type, and device information.

If you contact us directly, we may collect additional information such as message content and attachments.

4. How We Use Your Information

• To provide and manage bookings for drivers, cabs, and parcels.
• To communicate booking updates, confirmations, or service alerts.
• To improve our website, mobile apps, and customer experience.
• To prevent fraud, unauthorized access, or misuse of services.
• To send promotional updates (only if you’ve opted in).

5. Cookies

We use cookies to enhance user experience and remember preferences. You can choose to disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We use secure technology and best practices to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Third-Party Services

We may use trusted third-party services such as Google Analytics and Google Ads for analytics and advertising. These third parties may collect data in accordance with their own privacy policies. You can review Google’s policy here: Google Ads Privacy Policy.

8. Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for marketing communications at any time by contacting us.

9. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect information from children. If you believe your child has provided personal data, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions, please contact us at:

📧 support@drivego.in
🌐 www.drivego.in